- Free shipping in Canada over $100 CAD, and in the U.S. over $200 USD
We currently ship to Canada & the United States.
We offer FREE shipping on all Canadian orders over $100 CAD.
For orders under $100 CAD, there will be a flat rate shipping cost of $10 CAD.
We offer FREE shipping on all US orders over $200 USD.
For orders under $200 USD, there will be a flat rate shipping cost of $20 USD.
We aim to ship out all orders within 5 business days pending availability and verification of payment. We will contact you via email once your order has shipped with the tracking information.
Canadian orders are shipped via Canada Post, Purolator & US orders are shipped via USPS.
Delivery times vary due to location, weather, etc.
Once an order has shipped, customers are responsible to cover any additional duties and tax fees, if they should arise.
Sometimes there is a delay between when a tracking number shows the package has been delivered and when you actually receive your package. We recommend to keep checking your mailbox for a few days after your tracking number shows the package has been delivered and if you still have not received your package within 3 business days, contact Canada Post (for Canadian customers) or USPS (for US customers) directly. They will be able to provide you with more information.
If your order cannot be delivered because of an incorrect or incomplete shipping address, The Cotton County is not responsible if it is lost. If the package is returned to us, you will receive a refund for the item(s) purchased. Shipping fees will not be refunded.
